Business IT Support

Business Services

We offer business services and solutions to all size companies and always pride ourselves on a high quality service and at a price that dosn't break the bank. Our team of highly skilled and trained technicians are always on hand to help, so whatever the issue or if you would just like some guidance we are always happy to assist. We offer all  types of business support  so if you are just looking for a one off or for a support contract we are the company for you. 


We are always looking to solve issues either using our state of the art remote support software or one of our technicians will visit you on-site or, for more complex issues or repairs, our technicians can pick up your equipment and deliver back to your premises at no extra charge. Our support contracts offer you piece of mind knowing we offer a highly dedicated service that guarantee resolutions within agreed time scales, for more information on this please contact us or see below. 


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Services

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A few of our business services:

  • IT Support Remote & On site
  • Server repair /Upgrades
  • Server Installation
  • Network Instalation
  • Phone Systems
  • Mobile Phone Solutions
  • PC / laptop / tablet repairs
  • PC / laptop / tablet health checks
  • PC / laptop / tablet upgrades
  • PC / laptop / tablet servicing
  • Hardware and software solutions /Sales
  • Internet / WiFi Set up
  • Internet / WiFi issues / speed issues
  • Printer issues
  • Design / upgrade, supply & installation of networks, including servers, PCs & printers
  • Office IT moves & new office computer system / network installations
  • Network maintenance & excellent support for existing computer networks
  • Contracted, reliable, qualified engineer IT Support for minor PC to major server & network problems
  • Pro-active computer support& server monitoring to prevent IT problems occurring
  • Transfer process from another IT Support provider managed on your behalf
  • Computer system remote access & home working options
  • Expert advice, planning & project management for computer solutions
  • IT training
  • Computer system data security measures and transfers - backup & disaster recovery
  • Managed anti Virus / Virus/ spyware removal
  • Anti Virus & Anti Spyware protection
  • Spam / Junk email solutions
  • Email set up / configuration
  • Email Hosting
  • Mobile email & mobile device 

Support Options

Pay as you go Support

We offer a support service were you just pay for the time you require our help. We visit your workplace and assist you with any issues you might have. This is charged at our standard business rate of £35 per hour

Bronze Support Contract

Gives you Unlimited phone and remote support from our experts and priority over non contract customers we guarantee to work on urgent issues within 6 hours.  Prices from only £15 per computer. For a full list of the benefits or for more information please contact us on 01785 291290 or email info@penkridgecomputers.co.uk  

Silver Support Contract

Gives you all the benefits of the bronze package plus, 2 scheduled on site visits, Automated backups , priority over non contract customers and we guarantee to work on urgent issues within 4 hours. Prices from only £20 per computer. For a full list of the benefits or for more information please contact us on 01785 291290 or email info@penkridgecomputers.co.uk   

Gold Support Contract

Our all inclusive package, Gives you all the benefits of the silver package plus, Unlimited on site call outs/ visits, Real time monitoring, Guaranteed to have an engineer on site by next working day for critical issues, Updates and software support, Consultations and we guarantee to work on urgent issues within 2 hours. Prices from only £25 per computer. For a full list of the benefits or for more information please contact us on 01785 291290 or email info@penkridgecomputers.co.uk    

Half Day Site Visit

If you require assistance with an issue, an office move, or any kind of set up or would like us to visit your site and put together a report on how you could improve IT and efficiency and possibly reduce costs. Why not hire one of our expert technicians for a half day for only £115 (4 Hours) Simply call 01785 291290 or email info@penkridgecomputers.co.uk for more info or to book a technician. 

Full Day Site Visit

 If you require assistance with an issue, an office move, or any kind of set up or would like us to visit your site and put together a report on how you could improve IT and efficiency and possibly reduce costs. Why not hire one of our expert technicians for a Full day for only £200 (8 Hours) Simply call 01785 291290 or email info@penkridgecomputers.co.uk for more info or to book a technician.  

A few Companies we work with

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